Frequently Asked Questions | Toronto Metropolitan Association of Part-time Students

Who is covered?

Answer: All students enrolled in a part-time undergraduate degree program at TMU, including: Business Management, Child and Youth Care, Computer Science, Disability Studies, Early Childhood Education, Health Information Management, Health Services Management, Business Technology Management, Midwifery, Nursing (Post Diploma), Public Administration and Governance, Retail Management, Social Work. Visit the following link for a full list of programs: https://www.torontomu.ca/programs/undergraduate/

I am enrolled in a certificate program. Am I eligible for the TMAPS Health and Dental Plan?

No. Certificate program and Chang school students are not eligible for the TMAPS Health & Dental Plan.

I am enrolled in a graduate program. Am I eligible for the TMAPS Health and Dental Plan?

No. Graduate students are not covered by the TMAPS Health and Dental plans. Graduate students are members of the Toronto Metropolitan Graduate Students Union and should refer to the TMGSU for questions about health and dental coverage.

I am not covered under the TMAPS Health & Dental Plan, how can I get coverage?

Students who are ineligible for the TMAPS Health & Dental Plan can explore purchasing individual coverage through Canada Life, a partner of Gallivan.

Visit the following link and scroll down to the “Non-eligible students” section: https://www.mystudentplan.ca/tmaps/en/enrollment

At the moment, it is not possible for Certificate or Chang school students to opt in to the TMAPS plan.

How can I opt-out of the TMAPS Health and Dental Plan?

A successful opt-out requires submitting proof of alternate, comparable coverage including your full name, insurance company name, and insurance policy number. Students must submit an opt out request via the Mystudentplan website before the stated deadline in order to receive a refund. Students will receive a confirmation email upon successful submission of their opt out.

To submit your request visit https://www.mystudentplan.ca/tmaps/en/home.

I am starting school in January, can I still opt-out of the TMAPS Health and Dental Plan?

Yes. Part-time undergraduate degree students who were not enrolled in the fall semester, and are returning to school in the winter term, will be charged a pro-rated fee for the TMAPS Health and Dental plan. The coverage period will be from January 1 to August 31. Students must submit an opt out request via the Mystudentplan website before the stated deadline in order to receive a refund. Students will receive a confirmation email upon successful submission of their opt out.

To submit your request visit https://www.mystudentplan.ca/tmaps/en/home

I missed the opt-out deadline, are there any exceptions to the deadline?

There are no exceptions to the opt out deadline.

Do I need to opt-out every year?

The opt out is an annual process. Eligible part-time undergraduate students who wish to opt-out of the TMAPS Health and Dental Plan must do so each academic year in which they enrol, during the first semester of their studies.

What period does the TMAPS health and dental plan cover?

For part-time degree students starting in the fall semester, the benefit period runs for 12 months, from September 1 to August 31 the following year. For students starting classes in the winter semester, the benefit period runs for 8 months from January 1 to August 31 of that same year.

Note that there is a temporary inactive period for students who are new to the plan, where access to benefits is delayed for two months. These students are still covered during that time and may submit receipts for covered expenses incurred at the end of the two month period.

What is my insurance ID?

Your insurance ID is CSR(TMU ID)-00

Download your Benefits Card at www.mystudentplan.ca/tmaps/en/card-generator

Can I combine my TMAPS Health and Dental plan with my pre-existing benefits?

Yes. If you already have existing coverage, you can combine both plans to increase your coverage. The TMAPS plan will be considered your secondary plan while your existing plan is your primary plan.

Can I enroll my spouse and dependents?

Yes. For an additional fee, part-time undergraduate degree students on the TMAPS Health and Dental plan can opt-in dependents before the applicable deadline. To learn more visit: https://www.mystudentplan.ca/tmaps/en/home

How do I submit claims?

Answer: Students can submit claims online via their GreenShield portal, elect for direct billing through their service provider or submit claims manually. Visit https://www.mystudentplan.ca/tmaps/en/claims for more information.